Transforming Customer Journeys Together
10-QUESTION "TRUST HEALTH CHECK"
Use this free 10-question scorecard to identify your blind spots and take immediate action to earn and protect customer trust.
You’ll Learn:
Whether you’re unknowingly losing trust
Which simple changes deliver fast loyalty wins
How to score your trust performance in minutes
Perfect For: Small business owners, founders, and service providers
Can Customers Trust Your Brand?
Here is the link for the 10 Question Trust Health Check Quiz:
THE CX AUDIT CHEAT SHEET
You’ll Get:
A breakdown of the 4 Trust Pillars with examples
How to spot issues across the 5 stages of the customer journey
The top 3 trust-breaking mistakes (and how to fix them)
Bonus: Includes a 5-minute action checklist to boost your CX this week
The One-Page CX Audit Cheat Sheet for Busy Founders
3 TRUST-BUILDING CX FIXES TO RETAIN MORE CUSTOMERS—FAST
What’s Inside:
The right words to use when delivering bad news
A quick huddle structure to keep your team aligned
A follow-up message flow that turns one-time buyers into return clients
Great For: Founders, support teams, and anyone tired of losing good customers
3 Fixes That Build Trust and Keep Customers Coming Back
Other Useful Resources to Transform Your Customer Journey
50 Customer Touchpoints
